Support — Rapid Nursing Review
Email: [email protected] (we usually reply within 2 business days)
Common questions
Restore Pro on a new phone: open the app → tap Upgrade (or Settings → See Pro plans) → Restore Purchases, signed in with the same Apple ID (iPhone/iPad) or Google account (Android) you bought with.
Cancel a subscription: on your iPhone or iPad, open Settings → your name → Subscriptions → Rapid Nursing Review → Cancel Subscription. On Android, open the Google Play app → profile icon → Payments & subscriptions → Subscriptions → Rapid Nursing Review → Cancel subscription.
Refunds: requested through Apple at reportaproblem.apple.com, or through Google Play (play.google.com → your order history), under that store's policies.
Study on a Mac or any computer (Pro): in the iPhone app, open Settings → Sync and web access and tap Sign in with Apple. Then go to nclexrapidnursingreview.com/app on your computer and sign in with the same Apple ID. Your progress syncs both ways. The web app is for existing Pro subscribers; subscribe in the iPhone app. Sign in and the web app are on iPhone and iPad for now; on Android, progress stays on your phone.
"We couldn't find an active subscription" on the web: on your iPhone, tap Restore Purchases, then sign in with Apple in Settings → Sync and web access using the same Apple ID as on the web, and tap Check again.
Move or back up your progress: sign in with Apple (optional) to keep it in sync, or use Settings → Export to save a copy. Without an account, progress stays on the device where you study.
Delete your account: Settings → Sync and web access → Delete account (in the app or on the web). This deletes the account and the progress synced with it; it doesn't cancel an App Store or Google Play subscription.
Delete the data on this device: Settings → Reset data, or delete the app.
Report a question: inside any question, tap Report. Tell us what looks wrong and we'll review it.